Owning a hardware wallet is the first step. Knowing how to use it flawlessly is the destination. We eliminate the margin for error.
Hardware wallets are secure by design, but they are notoriously unforgiving of human error. A single mistake during the initialization phase—writing down a seed phrase incorrectly or exposing it to a camera—can compromise your entire portfolio forever.
We act as your technical safety net.
We guide you to create an environment where no cameras, microphones, or malware can observe your setup.
We teach you the process, but we never see your screen or your keys. You maintain 100% privacy while benefiting from expert oversight.
We don't just set it up; we wipe it and restore it together. This proves your backup works before you load a single cent.
Learn how to generate, write down, and physically secure your 12 or 24-word recovery phrase. We discuss steel backups and geographical redundancy.
Go beyond the basics. Learn to add a "25th word" to create a hidden wallet that is invisible even if your seed phrase is discovered.
Master the companion app (Ledger Live, Trezor Suite, BitBoxApp). Learn how to add accounts, update firmware securely, and interpret data.
We simulate a lost device scenario. You will learn exactly how to restore your funds on a new device, eliminating the fear of hardware failure.
Learn to verify receiving addresses on the device screen (not just the computer) and understand network fees and confirmation times.
For compatible devices, we set up secure mobile monitoring, allowing you to track your portfolio value without exposing your private keys.
Conducted via encrypted video call. We guide you verbally; you perform the actions physically. Available globally.
White-glove service at our Istanbul, Zurich, or Frankfurt locations. Physical guidance in a secure environment.
One session is all it takes to gain the confidence of a professional custodian.
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