Knowledge Base

Essential
Answers.

Navigating the complexities of digital asset security requires precision. Here are the authoritative answers to your most pressing questions.

Hardware & Security

Regarding device sourcing, authenticity, and private key management.

Absolutely. We eliminate supply chain risks by acting as official retailers. We source factory-sealed devices directly from the world's top manufacturers, including BitBox02, Ledger, and Trezor. We guarantee that every device you receive is authentic and completely untampered.
Never. Our philosophy is built on absolute sovereignty. We guide you through the process of generating your own seed phrases and private keys, but we never see, store, or have access to them. You remain the sole custodian of your assets at all times.
During our setup session, we place heavy emphasis on the "Seed Phrase" backup process. If your hardware device is lost, stolen, or damaged, your assets are safe as long as you have your backup words. We can guide you through the restoration process on a new device.

Strategic Consulting

Insights on market intelligence, asset analysis, and portfolio construction.

LegendPlex operates as a technical consultancy and educational service provider. We provide strategic market intelligence, macro-economic analysis, and technical guidance. We do not provide personalized financial planning or investment advice (such as "buy this specific coin now"). We empower you with data to make your own informed decisions.
Consultations are typically conducted via secure video conferencing or in-person at our private offices in Istanbul, Zurich, or Frankfurt (for eligible clients). We offer 60-minute deep-dive sessions tailored to your specific technical or strategic questions.

Operations

Payment methods, shipping, and privacy protocols.

Privacy is our core value. We minimize data collection and employ strict data hygiene protocols. Client information is never shared with third parties. For high-profile clients, we offer enhanced privacy measures including NDA protection and private office consultations.
We accept Bank Wire Transfers (USD, EUR, TRY) and major Cryptocurrencies (Bitcoin, USDT, USDC). All transactions are processed securely and compliant with local regulations.

Still have questions?

Direct communication is often the most efficient path to clarity. Our team is standing by.

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